Shipping Policy

Last Updated: 02/03/2026

Thank you for shopping with Jeddah Tea. We are committed to delivering your order safely and on time. Please review our shipping policy below for full details on how we handle deliveries.


1. Shipping Methods

We offer the following shipping options:

  • Standard Courier Delivery
  • Cash on Delivery
  • Express Shipping

Shipping methods may vary depending on your location within Pakistan.


2. Order Processing Time

All orders are processed within 1-2 Days after confirmation.

Orders are processed during business days only (excluding Sundays and public holidays). Once your order is processed, it will be handed over to our courier partner for delivery.

You will receive a confirmation email once your order has been dispatched.


3. Delivery Timeframes

Estimated delivery times are:

  • Major cities: DELIVERY TIME 2–4 business days
  • Other areas: DELIVERY TIME 3–6 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.


4. Shipping Costs

Shipping charges are calculated at checkout and depend on your location and selected shipping method.

  • Standard Shipping: [SHIPPING COST]
  • Express Shipping (if available): [SHIPPING COST]
  • Free Shipping on orders above: [FREE SHIPPING THRESHOLD] (if applicable)

Shipping fees are non-refundable unless the return is due to our error.


5. Tracking Information

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your package through the courier’s website.

If you do not receive tracking information within PROCESSING TIME + 1 DAY, please contact us at jeddahteacompany@gmail.com.


6. Delivery Issues and Delays

If your order is delayed beyond the estimated timeframe, we recommend:

  1. Checking your tracking details.
  2. Contacting the courier service directly.
  3. Reaching out to us at jeddahteacompany@gmail.com for assistance.

We are not responsible for delays caused by third-party courier services, incorrect shipping details provided by customers, or circumstances beyond our control. However, we will always do our best to help resolve any delivery issues.

If a package is returned to us due to incorrect address details, additional shipping charges may apply for re-delivery.


7. International Shipping

Currently, we DO NOT offer international shipping.



8. Contact Us

If you have any questions about shipping or your order status, please contact:

Jeddah Tea
Email: jeddahteacompany@gmail.com
Customer Support: 6 days a week