Terms of Service

Last Updated: 02/03/2026

Welcome to Jeddah Tea Company These Terms of Service govern your use of our website www.Jeddahtea.pk and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.


1. Account Terms

To access certain features of our website, you may be required to create an account.

You agree that:

  • The information you provide is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.


2. Pricing and Payment

All prices listed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to:

  • Modify prices at any time without prior notice.
  • Correct pricing errors that may occur.

Payment must be made through the available payment methods listed on our website. Orders will not be processed until payment is successfully received or confirmed (in the case of Cash on Delivery, where applicable).


3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate and up to date. However:

  • Minor variations in packaging or appearance may occur.
  • We do not guarantee that product descriptions or other content are completely error-free.

If you receive a product that does not match its description, please contact us at jeddahteacompany@gmail.com.


4. Order Acceptance

Placing an order on our website does not automatically guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order for any reason.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or incomplete payment.

If your order is canceled after payment has been made, a refund will be issued according to our refund policy.


5. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery timelines provided on our website are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances

We are not liable for delays caused by third-party courier services. For shipping-related inquiries, contact us at jeddahteacompany@gmail.com. Our customer support operates 6 days a week.


6. Returns and Refunds

We want our customers to be satisfied with their purchase. Returns and refunds are subject to our official Return & Refund Policy.

Generally:

  • Products must be unused and in original packaging to qualify for return.
  • Return requests must be made within 14 days of delivery.
  • Refunds will be processed after inspection of the returned product.

Shipping charges may be non-refundable unless the return is due to our error.

For return requests, please contact jeddahteacompany@gmail.com.


7. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose.
  • To violate any applicable Pakistani laws or regulations.
  • To infringe upon our intellectual property rights.
  • To transmit viruses, malware, or harmful code.
  • To engage in fraudulent or deceptive practices.

Violation of these terms may result in immediate termination of access to our website.


8. Limitation of Liability

To the fullest extent permitted by law, Jeddah Tea shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, revenue, or data.
  • Delays or failures caused by circumstances beyond our reasonable control.

Our total liability for any claim arising out of your use of our website or products shall not exceed the amount paid by you for the specific product in question.


9. Intellectual Property

All content on this website, including logos, text, images, graphics, and branding, is the property of Jeddah Tea and is protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.


10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Pakistan.


11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date


12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Jeddah Tea
Email: jeddahteacompany@gmail.com
Phone: +92407333089
Address: Jeddah Tea Hala road bypass Hyderabad Sindh Pakistan

Customer Support: Monday to Saturday